We advise you to book your care in advance where possible to ensure you are able to find an available carer in your area.
Unlike an agency, which controls and rotas carers, telling them where to go and what to do, with the SuperCarers platform the carers decide whether or not they would like to apply for a particular job on the platform, as they are not our employees.
We recommend leaving at least 36 hours for this process. That said, we are often able to help families find carers in less time when an urgent situation arises! If you need a quick turnaround, please call 020 8629 1030 and our team will start finding options for you straight away.