What should I do if my carer is sick/taking holiday and is not available?

Posted on October 21, 2019

We advise all carers to communicate directly with their clients in advance if they are planning on taking any holiday, or as soon as possible if they are feeling unwell.

This way, you can ask us to find a “back-up” carer for you - something we can do whether in an emergency or far in advance.

You can do this either through the platform, by selecting ‘Add a carer’ in the Care Team page, or by contacting us on hello@supercarers.com or calling 020 8629 1030.

Find A Carer

Tell us what you’re looking for

Take a few minutes to tell us about your care needs, and let us match you up with the best carers for you.

Find your Super Carer

Or, if you’d rather a friendly voice to an online form, one of our care advisory team will be happy to discuss your needs. Call us on 020 8629 1030.

Tell us about your care needs